Patientsrevenge.com collects certain information in the course of providing its products and services to its members.
When you join our website, one of our payment processors will collect your name, address, email address, and payment details. Your name, address, and email address, but not your payment details, will then be electronically transmitted along with the details of your chosen services to our database. We also collect your IP address. This information, along with your user ID and password, is retained by us in an encrypted format indefinitely so that we may track sales and compile statistics for our internal purposes. We never share this information or sell it to anyone. We may use your email to send you critical correspondence regarding your account. We may also--if you give us separate, prior consent to do so--use your email to send you promotional offers for our own products or those of our partners.
Our computer systems also retain log files that track certain actions performed by our members, as well as electronic actions performed by our own software, so that we may enhance members' experience, troubleshoot issues, and provide customer support. Our server software and video streaming platform software keeps log files for 10 days. Our content management system keeps log files indefinitely to enable the scene ratings and personal favorites functions. Our member database software keeps log files indefinitely to help us address any concerns relating to purchases or refunds.
EU members have the right to request their personal information be deleted or exported at any time. If you are a resident of the EU, you may send your request to firstname.lastname@example.org.